Privacy Policy
Scope of Policy
This policy applies to the collection and handling of Personal Information by Gaharwar Pharma during your interactions with us—whether through our website, customer service, over the phone, or any other communication channel. By accessing our website or services, or by voluntarily providing your Personal Information, you consent to the practices outlined in this Privacy Policy and our Terms and Conditions. If you do not agree with this Policy, kindly avoid using our website or sharing your personal details.
Who We Are
Gaharwar Pharma refers to Gaharwar Pharma Products Pvt. Ltd. and its affiliated brands, divisions, and service platforms.
What Is Personal Information?
Personal Information includes any data that directly identifies you, such as your name, contact number, email address, postal address, billing information, and payment card details.
How We Collect Personal Information
We collect Personal Information through online registration, subscription forms, purchases, surveys, customer service interactions, promotional events, or engagement through social media. If you send a gift or message on behalf of someone else, we may collect their Personal Information as well. Gaharwar Pharma’s platform is not intended for children under the age of 13, and we do not knowingly collect data from minors.
Purpose of Collecting Information
Your Personal Information is collected to improve your user experience, process orders, communicate promotional offers, prevent fraud, track transactions, comply with legal obligations, and tailor our services to your preferences. It also helps us enhance our website and conduct internal research or feedback surveys.
Consent
By engaging with our services, you grant us permission—explicit or implied—to collect, use, or share your Personal Information in accordance with this policy. You may withdraw or update your consent at any time, subject to legal requirements. If you provide another individual’s information, ensure you have their consent for us to use it accordingly.
Use, Disclosure, and Retention
We use your Personal Information solely for the purposes it was collected. We may retain it only for as long as necessary or as required by law, and will not disclose it without your consent, unless legally required to do so.
Data Accuracy and Security
We aim to keep your information current and accurate. You may request to access or correct your data at any time. Gaharwar Pharma safeguards your Personal Information with appropriate digital and physical security measures and holds responsibility for data shared with authorized third parties for processing.
Transparency and Access
This policy is available on our website at all times. You are entitled to request details about how your data is used and to question or correct its accuracy.
Contact Us
For any queries, concerns, or to withdraw consent regarding your Personal Information, please contact us at support@gaharwarpharma.in. We strive to address all requests promptly and responsibly.
Assignment
In the event of a business transfer or acquisition, your Personal Information may be transferred to the acquiring party in accordance with this policy.
Cookies and Web Beacons
Our website uses cookies and web beacons to enhance functionality and personalize your experience. You may disable cookies through your browser settings. Web beacons help us track engagement on our website and in email communications.
External Links
Our site may contain links to third-party websites with independent privacy practices. Gaharwar Pharma is not responsible for the content or privacy standards of these external websites. We advise reviewing their privacy policies before sharing any personal data.
Shipping and Refund Information
Refunds are processed and credited to your bank account within 7–8 business days.
Products are typically delivered within 7–8 working days after shipment.
Approved returns are picked up within 2–3 working days.