Terms & Conditions
Terms & Conditions
We deeply value the trust you place in Gaharwar Pharma. Therefore, we request you to read these Terms and Conditions carefully. These Terms, along with our policies on Privacy, Payments, Promotions, Delivery, Returns, and Refunds, together constitute the complete agreement between you and Gaharwar Pharma.
This agreement governs your access to and use of (i) Gaharwar Pharma’s official website and mobile platforms (“Platforms”), (ii) Ayurvedic health and wellness products (“Products”) available via these Platforms, and (iii) any related services offered by Gaharwar Pharma (“Services”).
By using our Services or making purchases through our Platforms, you acknowledge that you have read, understood, and agreed to the terms outlined in this agreement. If you do not accept these terms, we advise that you refrain from using the Platforms or Services. Continued use will be considered as your acceptance of the agreement.
User Eligibility
To register or use the Services, users must be at least 18 years of age. By using our Platforms, you confirm that you are of legal age and have the authority to use the Services. If you are under 18, your use of the Platforms must be supervised by a parent or legal guardian, who agrees to these terms on your behalf. If Gaharwar Pharma learns that an account has been created by an unsupervised minor, we reserve the right to deactivate the account without notice.
Governing Laws
This agreement is governed by the laws of India, including:
The Indian Contract Act, 1872
The Information Technology Act, 2000
IT (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011
IT (Intermediaries Guidelines) Rules, 2011
Intellectual Property
All content, including images, icons, text, software, and design elements found on the Platforms, is the property of Gaharwar Pharma or its affiliates and is protected under applicable copyright and trademark laws. You may not copy, alter, distribute, or use any of this content for personal or commercial purposes without written consent.
We allow users to browse our content for the sole purpose of learning about products, placing orders, or managing returns in line with our policies. No permission is granted for resale, commercial use, or extracting any part of our content for personal benefit.
Product Information
Visual representations, including product images and videos, are provided to help users make informed choices. However, the actual product delivered may slightly differ in appearance due to various factors, and Gaharwar Pharma makes no guarantee of exact likeness.
User Accounts and Information
To place an order, you may need to create an account. This includes submitting personal details like name, email, contact number, and delivery address. You are responsible for safeguarding your login credentials. In case of unauthorized account use or hacking, any transactions made will be the user’s sole responsibility.
Product listings on the website are not guaranteed offers; they are invitations to purchase. Orders placed are considered offers from the customer, which may be accepted based on product availability and compliance with these Terms.
Accuracy of Information
You agree to keep your information accurate and up-to-date. If we suspect that any information is incorrect or misleading, Gaharwar Pharma may suspend or block your access to the Platforms at its discretion.
Third-Party Links
Our Platforms may include links to external websites or third-party services. Gaharwar Pharma is not liable for any transactions or issues arising from your use of those third-party sites. Please review their policies before engaging with them.
Communications
By registering or placing an order, you may receive communications from Gaharwar Pharma via SMS or email regarding your transactions, delivery updates, or promotional content. Please note that receiving an order confirmation does not guarantee product delivery. An order is only confirmed once it has been shipped and a shipping confirmation has been sent to you.
All communications will be sent to your registered contact details. You are responsible for ensuring they are correct and updated as needed.
Service Updates
Gaharwar Pharma may, at any time, make changes or upgrades to its Services or modify these Terms without prior notice. You are encouraged to regularly review this page to stay informed. Continued use after any changes implies acceptance of the updated terms.
We also reserve the right to modify or remove any content or features without notice.
Platform Access
Access to our Platforms is currently free. However, Gaharwar Pharma reserves the right to introduce access fees or new service charges in the future, with or without prior notice.
Refunds, Shipping, and Returns
Refunds will be credited to your bank account within 7–8 business days after approval.
Delivery of orders generally takes 7–8 working days from the shipping date.
Returns are scheduled for pickup within 2–3 working days after approval.
If you have any questions regarding these Terms or need assistance, please contact us at support@gaharwarpharma.in.